When I took over the Twitter account of Chaos Design, they had 400 followers. In a few short months I have taken their following from 400 to over 3,000 - putting them in the top % of design agencies in London. They now have an online audience. Through this following I have been able to track down new business - a big job hasn't quite materialised yet, but with the new Twitter following it's always a possibility.
I continue to manage the social media for Chaos Design.